Duty of Candour & Openness Training for UK Regulated Professionals
A 1.5-hour CPD course on both duties of candour, statutory and professional, the real legal test for a notifiable safety incident, and how to apologise honestly without conceding legal fault. Relevant across every UK health and social care regulator, not written for one profession.
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Course Content
Is this you?
We wrote this for three kinds of regulated professional. Most people reading this are at least one of them.
You've always assumed apologising means admitting fault.
This is the single biggest, most understandable barrier that stops good professionals from being open when something goes wrong. This course clears it up directly, with the real, confirmed fact behind it.
You've never been sure what counts as a "notifiable safety incident."
A real, structured, three-part legal test, not a vague sense of when something is serious enough to disclose, applied to genuine worked scenarios so it's usable, not just theoretical.
You want CPD that applies to your registration, whichever regulator that is.
This is a genuinely common course, built once, relevant across GMC, NMC, GDC, HCPC, GPhC, and Social Work England, not written for one profession and relabelled.
Two duties. One course that actually explains both properly.
Most people have heard of "duty of candour" without knowing there are genuinely two distinct duties, one for your organisation, one for you personally. This course covers both, and where they meet.
Regulation 20
Applies to your organisation. Enforced by the CQC. Triggered by a defined, three-part legal test.
This courseYour own regulator
Applies to you personally. Broader than the statutory threshold. Starts before anything even goes wrong.
This courseThe conversation itself
A structured, practical method for actually having the disclosure conversation well.
This courseThe wider library
Financial integrity, gifts and conflicts of interest, and rebuilding trust, more common courses in this area.
What it covers, and why
Course description
A 1.5-hour course on both duties of candour that apply across UK health and social care regulation, the statutory duty enforced by the CQC, and the professional duty overseen by your own regulator. Covers the real, three-part legal test for a notifiable safety incident, how to apologise honestly without conceding legal fault, why timing and ongoing openness genuinely matter, and a structured, practical method for the conversation itself.
Why it's relevant
Candour genuinely sits above any single regulator, whichever body you're registered with, the underlying expectation is the same: be open and honest when something has gone wrong. This course is built as a genuine common course, not adapted from one regulator's content.
How it improves your practice
You'll finish able to apply the real three-part test for a notifiable safety incident confidently, apologise honestly without the fear that it concedes legal fault, understand why timing and follow-up genuinely matter, and use a structured, practical method for the disclosure conversation itself.
What it covers
The course runs across three modules:
- The two duties, statutory and professional, and what genuinely triggers each one
- Doing it well, apologising properly, timing, ongoing openness, and near misses
- Practice, a structured method for the conversation, worked through a complete case
Who it's for
Any regulated health or social care professional, across every UK regulator. Part of the wider CrownEthics library of CPD courses, and specifically the Probity & Honesty area.
Related courses
This course stands on its own. It pairs naturally with courses that share the same real-world territory:
- You want the wider picture of what happens when a concern is raised — add Fitness to Practise: What You Need to Know. Relevant across every UK regulator.
- You've already had the difficult conversation, and want to build a genuine change plan — add Remediation — Demonstrating Change.
Every course above is standalone and priced individually.
Everything included
10 lessons across 3 modules, self-paced, around 1.5 hours
Two short knowledge checks, plus a final 10-question assessment (80% to pass, unlimited retakes)
Downloadable certificate of completion, permanent access
Reviewed by qualified professionals for accuracy
No expiry, revisit any time
Questions about this course
Does this course count as CPD?
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Is this course relevant to my specific regulator?
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Does apologising really not count as admitting fault?
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Does the course cover the statutory duty in detail, or just the professional duty?
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How long does the course take, and is it self-paced?
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Is there an assessment, and what happens if I don't pass?
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Who reviewed this course for accuracy?
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Can my organisation enrol multiple staff at once?
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Still have a question? Email us and we'll get back to you.
