GDC remediation courses for dentists and dental care professionals
facing a concern, investigation or hearing.

For Dentists and dental care professionals whose concern touches consent, confidentiality or an ethical dilemma

• Consent, capacity and patient-centred care across the dental team
• Confidentiality, candour and raising concerns properly

For Dentists and dental care professionals whose concern touches competence, delegation, conduct or team culture

• Competence, safe delegation and team working across the dental practice
• Workplace culture and raising concerns properly

For Dentists and dental care professionals who want to understand the GDC process before or during an investigation

• How a regulator typically triages, investigates and refers concerns to a fitness to practise panel
• What a regulator needs to see at each stage to resolve or close a case

For Dentists and dental care professionals who must evidence reflective practice to an employer or regulator

• Produce structured reflections that support your personal development plan
• Use Gibbs’ cycle to write accounts that show learning, not just description

For Dentists and dental care professionals who need to show that the fix addresses the system, not just the incident

• Identify the root-cause conditions behind a recurring type of error
• Show a panel or employer that the fix addresses the system, not just the incident

For Dentists and dental care professionals navigating an active complaint, from a patient, relative or employer

• Understand each stage of a complaints process and what is expected at each
• Draft an honest, well-judged response that does not make things worse

For Dentists and dental care professionals who want to understand how the same pattern can be avoided in future

• Recognise the communication patterns behind most complaints
• Apply practical changes to how you handle difficult conversations

For Dentists and dental care professionals facing a concern about openness, disclosure or a patient safety incident

• The legal test for a notifiable safety incident
• Apologising honestly without conceding legal fault

For Dentists and dental care professionals facing a concern about a gift, a financial interest or a conflict

• How to judge whether an interest may affect, or be seen to affect, your judgement
• Two complete worked cases, not just the theory

For Dentists and dental care professionals facing a concern about honesty, declarations or record-keeping

• The common forms dishonesty takes in clinical practice
• Two complete worked cases, including pressure from a colleague

For Dentists and dental care professionals facing a concern involving expenses, claims or financial honesty

• Fraud patterns, undeclared secondary income and how it begins
• Why the amount involved does not change how seriously it is treated

For Dentists and dental care professionals who have been through a finding or sanction and want to rebuild trust

• The practical steps to rebuilding trust after a concern is resolved
• What patients, employers and regulators look for over time

For Dentists and dental care professionals facing a concern about record-keeping or late entries

• The line between an error and falsification, with a case worked in full
• How to add a late entry correctly

For Dentists and dental care professionals facing a concern that began as a communication breakdown

• Why handover is the highest-risk moment, with a case worked in full
• SBAR, and communicating with patients as well as colleagues

For Dentists and dental care professionals facing a concern involving team dynamics, delegation or raising concerns

• What bullying looks like, and why concerns get harder to raise with seniority
• What protects you when you raise a concern, and how to escalate

For Dentists and dental care professionals facing a concern about competence or practising within their scope

• Recognising the limits of your competence and seeking supervision
• How regulators weigh evidence of remediation

For Dentists and dental care professionals facing a concern about a relationship with a patient, service user or colleague

• How regulators think about power imbalance and trust
• Boundaries with colleagues, not just patients

For Dentists and dental care professionals facing a concern about treating someone they know or showing favouritism

• Treating family, friends and acquaintances, and when to step back
• Favouritism, with no romantic element required

For Dentists and dental care professionals facing a concern about something posted, shared or messaged online

• Where the professional line sits on personal accounts
• The anonymisation misconception most professionals hold

For Dentists and dental care professionals facing a concern about intimate care, consent or chaperoning

• The consent requirements that apply to intimate care and examinations
• What counts as fulfilling the chaperone role