GMC Remediation Courses for Doctors, Facing an Investigation, Complaint, or Hearing.
Insight, Remediation, and the full Fitness to Practise and Probity & Honesty library, built around what case examiners are explicitly trained to assess, genuine insight and evidenced change.
What brings you here today?
Insight & Remediation
Since June 2025, GMC case examiners explicitly assess how you've responded, including whether you've shown real insight and remediation. These two courses are built directly around that.
Insight — Understanding Your Mistakes
What it covers
For Doctors facing a GMC concern, or wanting to understand what the MPTS assesses most
Apply the four-pillar framework the MPTS uses in every case
Write a reflective account that holds up in a GMC hearing or at appraisal
Avoid the six reflection failures that undermine even well-intentioned accounts
Remediation — Demonstrating Change
What it covers
For Doctors who need to show a regulator or employer that genuine change has happened
Build a remediation plan connected directly to the actual root cause
Gather the specific evidence a panel actually looks for, not just good intentions
The rest of the remediation library
Different allegations call for different evidence. Add whichever genuinely matches your situation. Two further Probity & Honesty courses are in development, shown below.
Probity & Honesty in Practice
For Doctors facing a dishonesty, declaration, or record-keeping concern specifically
- Why dishonesty is treated differently from a competence concern
- The real categories it takes, and two complete worked cases
Duty of Candour & Openness
For Doctors facing a communication, disclosure, or openness-related concern
- The real, three-part legal test for a notifiable safety incident
- Apologising honestly without conceding legal fault
Gifts, Hospitality & Conflicts of Interest
For Doctors facing a financial interest, gift, or conflict-related concern
- The real "may affect, or be seen to affect" standard, applied properly
- Two complete worked cases, not just the theory
Financial Integrity & Probity
For Doctors facing a concern involving billing, expenses, or financial honesty
- Fraudulent claims, billing integrity, and financial declarations
- Why the amount involved doesn't change how seriously it's treated
Rebuilding Trust with Patients & Regulators
For Doctors who've been through a finding or sanction and want to genuinely rebuild trust
- The real, practical steps to rebuilding trust after a concern is resolved
- What patients and regulators are actually looking for over time
Fitness to Practise — What You Need to Know
For Doctors who want to understand the GMC process before or during an investigation
- How the GMC triages, investigates and refers concerns to the MPTS
- What the GMC needs to see at each stage to resolve or close a case
Reflection — Learning from Your Practice
For Doctors building revalidation portfolios or required to evidence reflective practice
- Produce structured reflections that satisfy GMC appraisers
- Use Gibbs' cycle to write accounts that demonstrate genuine learning
How to Ensure a Similar Mistake Won't Happen Again
For Doctors who want to demonstrate systemic learning, not just a one-off fix
- Identify the root-cause conditions behind a recurring type of error
- Show a panel or employer that the fix addresses the system, not just the incident
How to Deal with a Complaint
For Doctors navigating an active complaint, from a patient or through their employer
- Understand each stage of a complaints process and what's expected at each
- Draft an honest, well-judged response that doesn't make things worse
How to Avoid a Complaint
For Doctors wanting to reduce the risk of a complaint before one ever happens
- Recognise the communication patterns behind most GMC complaints
- Apply specific, practical changes to how you handle difficult conversations
Ethics & Ethical Standards for Doctors
For Doctors whose concern touches consent, confidentiality, or a genuine ethical dilemma
- Consent, capacity and the Montgomery standard applied to real clinical decisions
- Confidentiality, the professional duty of candour, and probity
Professionalism & Professional Standards for Doctors
For Doctors whose concern touches competence, conduct, or workplace culture
- Competence, safe delegation, and continuity of care
- Workplace culture, raising concerns properly, and inclusive leadership
What's actually going on for you?
Real situations doctors facing a GMC concern are actually in, and exactly which courses address each one directly.
I've received a letter from the GMC
Understand what's actually happening, what the process looks like, and how to start building genuine insight and reflection.
A patient safety or clinical concern has been raised
Work through consent, competence, and the ethical reasoning behind safe decisions, the areas most often at the centre of a clinical concern.
I need to show I've genuinely changed
Build a remediation plan connected directly to the actual cause, with concrete, evidenced steps you've already taken to address it.
The concern involves honesty, declarations, or records
Dishonesty is treated differently from a competence issue, understand exactly how, and what genuinely helps build your response.
What makes our GMC remediation courses different from generic CPD
Built directly against GMP 2024
Every lesson maps to a specific domain and cites Good Medical Practice's actual wording, not a generic ethics framework relabelled for doctors.
Reviewed by qualified professionals
Every course is read in full for clinical accuracy, regulatory alignment, and real-world applicability before it goes live.
Genuine worked cases, not abstract theory
Every module closes with a real, multi-step case that ties the domain's principles to an actual clinical or workplace decision.
Certificate that means something
Issued only on passing the final assessment at 80%. Suitable for your written response and appraisal portfolio alike.
A certificate that shows exactly what you completed
No generic "attendance" certificate. Every CrownEthics certificate names the specific course, the exact CPD hours completed, the date, and a unique reference number, real, checkable evidence for your written response or remediation statement, not just a nice PDF.
- Course name and exact CPD hours stated clearly
- Unique certificate reference number
- Issued only after passing the final assessment
- Downloadable and yours to keep, permanently
Buy any 3, 5, or 10 courses, your choice, any area
No fixed packages. Pick exactly what's relevant, and the discount applies automatically at checkout.
From choosing a course to holding your certificate
A straightforward process, whether you're building an appraisal portfolio or responding to a live concern.
Choose your courses
Use the situation guide above, or the mapping links, to find what's relevant.
Complete at your own pace
Fully online, available immediately after enrolling. One sitting or several.
Pass the final assessment
Score 80% or higher to unlock your certificate. Retakes are unlimited.
Download your certificate
Ready immediately, showing the course title, CPD hours, and your name.
GMC investigations & remediation — common questions
The questions doctors most commonly search or ask when facing a live concern.
I've received a letter from the GMC, what should I do first?
Contact your medical defence organisation (MDU, MPS, or MDDUS) immediately if you haven't already. Alongside their advice, beginning relevant CPD is a genuine, proactive step, but it doesn't replace professional legal or regulatory advice specific to your case.
Will completing these courses help my GMC case?
They'll give you a genuine, documented account of professional learning relevant to the concern raised, useful supporting evidence for your remediation statement. We can't promise a specific outcome, and we're not a substitute for advice from your defence organisation or solicitor.
What's the difference between a GMC concern, complaint, and formal investigation?
A concern or complaint is typically the GMC's initial review of information received. Not every concern becomes a formal fitness to practise investigation, many are resolved or closed at an early stage. Your defence organisation can explain exactly where you are in the process.
How quickly can I start, and how fast can I get a certificate?
Access is immediate after enrolling. Each course takes roughly 1.5 to 2.5 hours depending on the course, so you can realistically complete one and hold a certificate the same day.
What does the GMC actually mean by "insight"?
Insight means genuinely understanding what went wrong, your own part in it, who was affected, and demonstrating concrete change, not simply expressing regret. Our Insight course works through this specific framework, since it's consistently the factor case examiners and MPTS panels weigh most heavily.
Should I complete a course before or after submitting my written response?
Either can genuinely help, but completing relevant courses before you write your response often produces a stronger, more specific account of your insight and remediation than writing first and reflecting afterward.
My concern touches more than one category, what should I do?
This is genuinely common. Review each situation card above that applies to you, most real concerns span more than one area, rather than assuming only one course is relevant.
Do I need a solicitor, or is my defence organisation enough?
Your defence organisation, union, or indemnity provider is usually the right first call and is often sufficient. A solicitor may become relevant for more complex or serious cases, often on your defence organisation's own recommendation.
Should I contact anyone before starting a course?
Yes, if you're facing a live GMC concern, contact your defence organisation, MDU, MPS, or MDDUS, before responding to anything. These courses support your response, they don't replace legal advice.
We'll email you when it launches
Usually with an early-access discount for people on the list.
