Welcome to Ethics & Ethical Standards for GPhC-Registered Pharmacy Professionals (Ethics GPhC)
Welcome to this course
This course covers the ethical reasoning side of the GPhC’s Standards for Pharmacy Professionals: person-centred care, confidentiality and privacy, speaking up and candour when something goes wrong, and professional honesty. Our companion Professionalism course covers the standing conduct standards: partnership working, communication, professional judgement, and leadership.
The GPhC regulates both pharmacists and pharmacy technicians, across community pharmacy, hospital, primary care, and increasingly distance-selling and online pharmacy settings. This course is written across that real range, not defaulting to a single high-street dispensing scenario and relabelling it for every other setting.
- Apply person-centred care genuinely, including in remote and distance-selling settings
- Understand what confidentiality requires in a genuinely public-facing pharmacy role
- Speak up and be candid when a dispensing error or other concern arises, including the apology itself
- Recognise what professional honesty requires when commercial pressure is genuinely present
- Apply a structured method to genuine ethical dilemmas, worked through two complete cases
Who this is for
Any GPhC-registered pharmacist or pharmacy technician, at any career stage, in community, hospital, primary care, or distance-selling pharmacy.
This course explains professional standards and the reasoning behind them. It is not legal advice and does not replace representation. If a concern has been raised about your registration, speak to your defence organisation or professional body before you act.
Structure How this course is organised +
Five modules, four knowledge checks, and a final 15-question assessment. Score 80% to unlock your certificate.
- Module 1 — person-centred care, consent, and remote settings
- Module 2 — confidentiality and privacy in a public-facing role
- Module 3 — speaking up and candour when something goes wrong
- Module 4 — professional honesty under commercial pressure
- Module 5 — a structured method applied to two complete worked cases
Around 2.5 hours in total, worth 2.5 CPD hours.
Pairs with Professionalism & Professional Standards for GPhC-Registered Pharmacy Professionals +
These two courses are designed as a pair, covering the GPhC’s nine Standards for Pharmacy Professionals between them, without duplicating each other.
